Frequently Asked Questions and Answers

A government-issued photo ID is also required for all guests, including children 16 and over. For a complete list of WHTI-compliant documents

How many staterooms do I need to reserve in order to be a group?

Eight (8) staterooms are required to be considered a group and to receive group discounts and points for your onboard group amenities.

What do I get for putting a cruise group cruise together?

FREE CRUISE! You get a Free Berth if you can fill just 8 cabins double occupancy. You will still be required to taxes and port fees.

Will I find a rate lower than my rate?

Sometimes cruise companies will advertise rate for room that are smaller or in a less than desired location for a lower rate. Also there are many companies that advertise deep discounted and misleading rates. Read the fine print.

Will I get the same or better rates from you vs. going direct to a cruise line?

90% of cruises are booked through travel agents. Cruise companies often times give them better rates because of the large block that they sell. The truth is the cruise company would rather you purchase your cruise by a travel agent because of the overhead involved with hiring personnel.

Do you have discounts for groups?

We do offer a cruise credit for every 8 staterooms (with a minimum of 16 guests) that sail with your group. The cruise credit can be used towards the base cost of one person's fare in your group, or spread across one or more fares in your group. The cruise credit will be allocated in the stateroom category equal to the stateroom category in which there are the greatest number of staterooms that sail in your group.

What about holding special parties or meetings on board?

We can arrange most group events in advance. Meeting rooms are generally free of charge. There are some costs associated with cocktail parties and coffee breaks and these vary on a cruise line by cruise line basis. Most of the medium to larger cruise lines have at least one Group Coordinator on board who will assist you once you board.

Do you provide tools like web sites, flyers and email templates to promote the trip?

We have a very complete set of tools that will make your group departure flow smoothly. The tools include:

  • A web page personalized exclusively to your group
  • Customized flyers
  • Email templates
  • Online payment processing for all group members
  • Automated trip insurance processing
 

When is the final payment due?

Final payment is generally due seventy-five (75) days prior to sailing for most non-holiday departures. Holiday sailings and other select departures require final payment ninety (90) days prior to the sailing date.

What are the deposit requirements?

Deposit requirements vary based on length of cruise and the type of stateroom reserved. Generally, deposit guidelines are $200 per stateroom for 1 to 5 night cruises, $500 per stateroom for 6 to 9 night cruises, and $900 per stateroom for 10 night or longer cruises. Suite categories do require a double deposit since there are a limited number of suites

When is the deposit due?

per stateroom deposit is due within 30 days of reserving the space for your group

When is the final payment due?

Final payment is generally due seventy-five (75) days prior to sailing for most non-holiday departures. Holiday sailings and other select departures require final payment ninety (90) days prior to the sailing date.

Should I purchase travel insurance

We strongly encourage that you purchase travel insurance to protect you if you become ill, your flight is delayed or for medical coverage while on the cruise. Without travel insurance coverage you may miss your cruise and lose your money.

Are passports required?

Cruise Companies requires guests to provide proper travel documentation in order to travel. The passport requirement does NOT apply to U.S. citizens traveling to or returning directly from a U.S. territory. Non-U.S Citizens must contact the appropriate Consulates, U.S. Embassy and U.S. Immigration office to inquire about necessary travel documentation. Carnival assumes no responsibility for advising guests of Immigration requirements.

It is recommended that all guests travel with a valid passport during their cruise. This will enable guests to fly from the U.S. to meet their ship at the first port should they miss their scheduled embarkation and allow guests that must disembark the ship before their cruise ends due to an emergency to fly back to the U.S without significant delays and complications. It is also recommended that all guests travel with a passport valid for at least 6 months beyond completion of travel.

Also, a government-issued photo ID is also required for all guests, including children 16 and over. Be sure to visit the cruise company web site for more details.

What should I do if I haven't received my cruise documents and my sailing is less than two weeks away?

Contact us @info@carolinagroupcruises.com and 1-800-403-6693

 

For more information please visit the web site of the cruise ship that you are sailing on.